Kristin Pankey is originally from southern Illinois and received her M.S. in Applied Psychology from SIUC. During her time at SIUC, she also participated in ARC as an Associate and led numerous projects. Since graduating, she worked as a Consultant for Morehead Associates in Charlotte, NC, later acquired by Press Ganey Associates, Inc. As a consultant, she presented employee engagement survey results to healthcare leaders across the country, guiding them in action planning and helping them to create strategies for improving engagement. She has also worked for Starbucks Coffee Company, Amazon, and Boeing in Seattle, WA, where her work revolved around employee engagement, organizational research, and recruitment. She currently consults for Alpha Omega Associates (AOA) on a variety of projects related to surveys, coaching, leadership development, and other organizational consulting.